The Customer is Always Right
JTM Digital Offical
16:35 24 Sep 23
Had my car serviced here! I don’t know what the issue was but they were so patient with me and explain all the issue! Much better service than Benz! They charged me a much better price then Benz too! I definitely will be referring this place to all my friends!
01:45 23 Sep 23
Very satisfied with the service I've received at Perfection Automotive. Usually I am cautious about getting ripped off but the young man was very transparent with me. He explained the whole procress to a T. Not only are the staff friendly but they also work diligently ensuring you get quailty work and a bang for your work. I received back my vehicle back within no time. Overall, I would recomend this to anyone wanting fast, affordable work done on their car. I will bringing my business back here for sure.
20:45 22 Sep 23
Loved my experience here! Brian and Kamal had the best customer service and professionalism I’ve seen in the industry. I was very impressed at their work and how thorough they were. Will be back again if there are any problems with my car!
22:51 21 Sep 23
I have been there twice this year and loved the service
Tan Huy Nguyen
18:00 21 Sep 23
The starter on our rental went out and we were stranded on I-95 in the middle of the night. We got the vehicle towed to Perfection Automotive from a recommendation of a local and thank goodness we did! They called within 15 minutes of opening and got details from us. We were back up and running that same afternoon! Thank you, Perfection Automotive!
17:49 21 Sep 23
Got my brake pads changed here and they feel great, no issues and great customer service. They even provide a service to drop off your car to your home if you don’t have time to stay or pick it up.
16:12 21 Sep 23
I recently brought my G-Wagon to Perfection Automotive for detailing, and I couldn't be happier with the results! From start to finish, the experience was top-notch.Firstly, the staff was incredibly professional and attentive. They took the time to understand my specific requests and concerns, making sure that my standards were met. Their attention to detail was impressive, and it showed in the final results.I also appreciated the use of high-quality products and the eco-friendly approach they took in their detailing process. It's clear they CARE. They also got their OEM manufactured parts for my car at a great price, much cheaper than when I got it inspected at the Mercedes dealership.The turnaround time was reasonable, and they kept me updated throughout the process, which I found to be very considerate. DEFINITELY WILL BE COMING AGAIN
14:35 21 Sep 23
I recently had a fantastic experience at Perfection Automotive. From the moment I walked in, I was greeted with a warm and friendly atmosphere. The staff here truly understands the importance of customer service.I brought in my Mazda for some maintenance and couldn’t be happier with the service I received. The technicians are highly skilled and knowledgeable. They addressed all my concerns and explained the repairs in a clear and understandable way, which I greatly appreciated.Not only was the service top-notch, but the shop itself is well-organized and clean, giving me confidence in the care they took with my vehicle.What truly sets Perfection apart is their commitment to honesty and transparency. I never felt like I was being upsold or pressured into unnecessary repairs. They provided me with a fair and competitive price for the services rendered.Overall, I highly recommend Perfection Auto to any car owner in need of quality service and a trustworthy team. I’m grateful to have found an auto shop I can trust with my vehicle, and I’ll definitely be returning for all my future automotive needs.
min ho kim
14:13 21 Sep 23
They weren’t kidding about perfection in their name. I went to get my oil changed and my tires replaced. They got all of it done with perfection! The price was very reasonable as well. Well deserved 5 stars.
13:41 21 Sep 23
I needed to get my car fixed asap and I randomly found Perfection Automotive while looking. I’m glad I did because the staffs were so sweet and they helped me understand everything I needed to know about my car. They also fixed it up real fast!
12:24 21 Sep 23
Had my Toyota Camry service all within 2 days! Tires, timing belts, and brakes All changed and ready for me to be back on the road the next day!
12:15 21 Sep 23
Best service ever. The customer service was amazing and they were very helpful throughout the whole process. I come here all the time for my car and recommend everyone I know to come to this place. They treat you with the utmost respect and will explain everything in detail!!! 10/10 amazing place!
05:15 21 Sep 23
I recently had an excellent experience at Perfection Automotive and I wanted to share my positive feedback. Initially, I was frustrated because my car was leaking antifreeze and the previous shop couldn't identify the issue. However, a friend recommended Perfection Automotive, so I decided to give them a try. I'm so glad I did!Upon arriving at the shop, the staff at Perfection Automotive was friendly and professional. They quickly diagnosed and fixed the antifreeze leak in my car, and to my surprise, they even detailed my engine bay. The results were astounding – no more leaks and my engine bay looked fantastic.The team at Perfection Automotive also provided me with valuable advice. They recommended driving for a while and returning for a follow-up checkup. I followed their instructions, and to my delight, there were still no leaks during the follow-up. Their expertise and attention to detail truly impressed me.Not only did Perfection Automotive excel in their repairs, but I also decided to take advantage of their full interior and exterior detailing service. I was blown away by the results! My car looked spotless, and the hydrophobic coating they applied made water bead off effortlessly. It's now so easy to maintain the cleanliness and shine of my car.The pricing at Perfection Automotive was great, especially considering the high-quality work they delivered. Their knowledgeable staff, attention to detail, and exceptional service truly lived up to their name – perfection. This was my second visit for a checkup, and I can confidently say that I will be returning annually.I even went ahead and purchased a vacuum to keep up with maintaining the cleanliness of my car, inspired by the outstanding work done by Perfection Automotive.Overall, I highly recommend Perfection Automotive for their outstanding service, skilled technicians, fair pricing, and attention to detail. They have earned my trust as a reliable and top-notch automotive service provider.
03:02 21 Sep 23
Title: A Stellar Experience at Perfection Automotive: Exceptional Oil Change and Performance Upgrade for my BMW X3 2022Rating: ★★★★★ (5/5)Review:I recently had the pleasure of visiting Perfection Automotive for an oil change and performance upgrade for my BMW X3 2022, and I must say that my experience exceeded all expectations. From the moment I arrived at the dealership to the completion of the services, the staff at Perfection Automotive demonstrated an unparalleled level of professionalism, expertise, and attention to detail.First and foremost, the oil change service was executed flawlessly. The service advisors were knowledgeable and guided me through the various oil options available for my BMW X3. They recommended a premium synthetic oil, explaining its benefits and how it would optimize the engine's performance. The service was carried out promptly, and the technicians ensured that every step was performed meticulously. The cleanliness of the facilities was also impressive, reflecting their commitment to maintaining a high standard.The performance upgrade for my BMW X3 was the highlight of my visit. The technicians at Perfection Automotive proved their exceptional competence by utilizing cutting-edge tools and techniques to enhance my vehicle's performance. They were able to unlock the true potential of my BMW X3, resulting in a substantial boost in power, responsiveness, and overall driving experience. The upgrade was carried out with utmost care, ensuring that all modifications were seamlessly integrated into the vehicle's systems.Perfection Automotive's attention to detail extended to their exceptional customer service. The staff members were courteous, friendly, and eager to address any questions or concerns I had. They took the time to explain each step of the process, ensuring that I understood the modifications made to my vehicle and their impact on its performance. Their commitment to customer satisfaction was truly commendable, making me feel valued as a customer.Furthermore, the pricing at Perfection Automotive was fair and transparent. The costs for the oil change and performance upgrade were provided upfront, and there were no hidden charges or surprises. Considering the quality of the services rendered and the expertise involved, I found the pricing to be reasonable and well worth the investment.In conclusion, my experience at Perfection Automotive for my BMW X3 2022 oil change and performance upgrade was nothing short of exceptional. The professionalism, expertise, and attention to detail exhibited by the staff made me feel confident in their abilities. I highly recommend Perfection Automotive to any BMW owner seeking top-notch service and performance enhancements. They have undoubtedly earned my trust and future business.Well done, Perfection Automotive! Thank you for taking great care of my BMW X3 and providing an outstanding automotive experience.
15:07 17 Sep 23
You cannot judge Perfection Automotive based on past reviews. As of late June the company came under new management. They charged me $300 more for a radiator replacement than the estimate given by the repair shop when Jason was the manager. What's more, they damaged or put in a faulty temperature sensor which also needs replacement. You can no longer rely on their cost estimates or the quality of their work. Avoid them at all costs.
18:17 14 Sep 23
Extremely impressed! Absolutely outstanding service - now under new ownership! Doing exceptional work for an affordable price!These folks go a step further in their repair service by inviting customers to view corrections/repairs while working on the respective vehicle in order to be completely transparent in the repair process - something you don’t see in other repair shops! Very professional and affordable! Technically competent and extremely thorough!Highly recommend “Perfection Automotive Inc”! They are the best!!!Pete Deperro, Colonel Retired
13:43 18 Aug 23
HAVE BEEN GOING HERE FOR THE LAST YEAR AND THEY JUST REOPENED WITH NEW MANAGEMENT. THEY DID A GOOD JOB WITH THE INTERIOR, IT IS ALOT NICER AND CLEANER. WAS WORRIED THAT THE SERVICE AND THE EXPERIENCE WOULD HAVE GONE DOWN BUT I WAS PLEASANTLY SURPRISED WHEN IT WAS BETTER. THEY WERE ABLE TO SERVICE MY CAR IN A TIMELY MANNER AND THEY EVEN HELPED ME WITH SCRATCHES ON MY CAR WITHOUT ME EVEN ASKING THEM. THEY ALSO DO A GREAT JOB WITH EXPLAINING WHAT IS BEING DONE TO YOUR CAR AND HOW LONG IT WILL TAKE. I REALLY APPRECIATE THEM EXPLAINING WHAT IS BEING DONE TO MY CAR SINCE AS A GIRL I NEVER REALLY KNOW WHAT IS EXACTLY BEING DONE.
01:29 16 Jul 23
We have used Perfection for about 15 years. Jason and crew were able to fix stuff others couldn't figure out and the price was always shockingly reasonable.They are now "under new management". Our synthetic oil change and tire rotation was $172. Might as well go to the dealer.Jason, I miss you.
20:51 20 Jun 23
Honest cool folks personal service ❤️
14:00 18 May 23
21:24 05 Apr 23
Just wanted to say I appreciate the fact that there are still some honest repair shops. That's why I've been using Perfection Auto for over 20 years.Other shop wanted to do work that was not needed.
20:23 19 Mar 23
Super nice guys there. They take care of me every time I'm in.
17:38 16 Feb 23
00:34 09 Feb 23
All went smoothly and on-time...
17:43 19 Jan 23
Love the place and the service. Honest, fair people.
17:23 25 Dec 22
Always helpful and honest. They esp Jason. Always seem to go above and beyond
17:39 15 Dec 22
We use Perfection Automotive to service both our personal and business vehicles. They always deliver on honest friendly service and quick turnaround. Would highly recommend!!
17:17 21 Sep 22
I came here after a bad experience with another repair shop. The experience could not have been better. The best part was their honesty which I truly appreciated. The work was great and the price was fair. I will definitely be back!
21:53 30 Aug 22
Professional service at reasonable cost
05:53 17 Aug 22
I have been going here for many years. They always take good care of my vehicles and would definitely recommend.
15:14 20 Jul 22
Jason and his crew are fantastic and fair; always going above and beyond.
18:56 08 Jul 22
I could not be more satisfied with the service I received at Perfection Automotive! Jason was so thorough and patient when explaining everything that my car needed, and offered me several options taking cost and safety into consideration. When I had a hole in my tire, the dealership and other shops asked for more than double the price of what I got at Perfection Automotive. I’ll be taking my car here from now on and I strongly recommend them to anyone looking for auto services.
23:24 26 May 22
Jim F Howell
23:14 25 May 22
Joseph Roszler Jr
17:25 06 May 22
Been using Dave and crew for awhile now. They have done maintenance on 3 of my vehicles. They are the only one that have worked on the truck I bought brand new in 2005. Called trust. Also David is a pretty fair golfer also.
15:33 19 Mar 22
We would take our cars nowhere else. Example—-Our son drives 7 hrs back from college to get his car maintained at Perfection. That says it all. Thanks Perfection..
Melissa Almario Seefried
16:26 13 Mar 22
They take care of my car. Honest, helpful - I recommend Perfection for all your cars needs
21:32 28 Feb 22
Jason and the crew at Perfection Automotive are excellent. I moved here recently and was looking for an honest mechanic. I now have a mechanic for life. The quality of work and honest opinion is unmatched in the area. I would recommend my friends and family here. They treat you right and perform great work.
18:33 11 Feb 22
I got very quick response when shooting them an email. The staff was amazing. Affordable.
01:48 09 Feb 22
Experienced, professional, honest, fairly priced - we have been bringing our older (15-23 year old) cars for years and they have done a great job keeping them reliably on the road
15:59 14 Dec 21
Solid team. Balanced, mounted and installed my new winter tires with professionalism, and perfection. Efficient and at a great value. Thank you guys!
16:12 22 Oct 21
18:03 19 Oct 21
13:39 18 Oct 21
The folks at Perfection Automotive have been our trusted advisors for many years and for several cars. They deliver outstanding customer service and go out of their way to make sure we understand everything about the great work they do. I highly recommend coming to them with any kind of issues with your autos, no problem is too complex! You'll be sure to receive top-tier service!!
21:18 01 Oct 21
Perfection Automotive is a reliable, professional and honest car repair business. They are always helpful and we rely on them to keep our cars in good shape.
11:33 02 Sep 21
Couldn’t ask for any better service, will come back again. Thank you
15:32 20 Aug 21
This has been my go to mechanic for almost 2 decades and I will continue to use their service as long as they are in business. They know what they are doing and they come in a lower, however, still competitive price. I am very pleased with perfection and I highly recommend them.
15:11 19 Aug 21
23:11 30 Jul 21
Honest pay for an honest days' hard work!
17:55 27 Jul 21
Perfection Auto is superb! Over 20+ years we have owned many vehicles which included vehicles for our 3 teens. They have EARNED our complete trust. Smart, honest, and fair priced. We have always felt that they have our best interest at heart. Never upcharge or trying to sell services that are not needed like the dealers do. David and gang are simply the BEST! Mary and Len Miceli
02:54 10 Jun 21
The guys at Perfection are top notch! I recommend Perfection to all my friends who are looking for a great shop to take their vehicle.
00:32 29 May 21
01:10 28 May 21
The Perfection Automotive Team was very help and demonstrated excellent customer service! Jason who was working the front desk was very knowledgeable, helpful, and friendly. I recommends anyone to go here for car repairs.
16:09 06 May 21
Best place in NOVA for great service and honest work.Been dealing with Perfection for over 25 years.
20:08 19 Apr 21
I have been taking my trucks and cars there for years. Great pricing and service every time!
16:53 19 Feb 21
20:08 24 Dec 20
We have been using Perfection Automotive for about 15 years. Even though we now live 40 minutes away, we still bring all of our cars for any mechanical needs. The owner and staff are extremely knowledgeable and more important, trustworthy. There is never a doubt in my mind when a service is recommended by Dave. He and the staff will always have our trust as I know our best interest will always be first.
14:50 16 Dec 20
We have used Perfection Automotive for many years. They have been prompt, thorough and very reasonably priced. The facility is clean with a very comfortable waiting room with complimentary coffee and work areas.The staff is considerate and knowledgeable. I would recommend them to anyone requiring auto repair or routine maintenance.
03:32 15 Dec 20
Thanks for the friendly service and the quick repair.
21:15 14 Dec 20
I would highly recommend Perfection Automotive! They were thorough, timely, fair, and are experts at what they do. They are great for routine maintenance, and for solving those 'random noise' issues that come up when you're driving and have no idea what's wrong. They do their research, and always go the extra mile when servicing your vehicle. Customer service is always fantastic! It's great to have a place to go back to time and time again, with no worries that they'll take great care of your vehicle.
17:26 09 Dec 20
Trustworthy place, they do great work!
13:16 08 Dec 20
Dave and his team are hands down amazing. I was recommended to them a few years back and would not trust another location to work on my personal or work vehicles. They are honest, kind, explain the issues and go above and beyond to treat their customers with kindness
19:34 12 Nov 20
The guys at Perfection are awesome! They truly care and strive to help you out in all types of circumstances. These wonderful people treat you like family and keep things real going above and beyond whenever possible. Jason and David make a great team of automotive care experts.
00:38 07 Nov 20
Friendly, professional and fast service!! I was able to get an appointment same day. It turned out my car needed work that would take a couple hours and Perfection Automotive had a car on site available for me to use for the day! I will definitely be returning here for any future work my car may need.
17:12 27 Oct 20
I’ve been using Perfection Automotive for over 30 years, they have been fantastic in all the work they do!
17:50 23 Aug 20
18:43 05 Aug 20
From David, to Jason to Barry to the employees that i havent named . . I appreciate all of you for the years of great, fair and honest work you've helped me with concerning my Accord - You have a client for life!!
15:59 19 Jun 20
Honest and reliable
22:15 13 May 20
20 year customer.Monday morning, 'Check Engine' light has been intermittently coming on for a week, time to take it in.(Toy 4Runner, 247,212 miles, head gasket failed, leaking coolant into the 6 hole. Bummer.)Note: I drive between 125-200 per day for work. No car> no billable hours = soup line.Dave and Danny identified everything I should consider replacing while they had it apart...I said "of course (price doubled...ouch) I gotta have it, when can I pick it up?"They said, "Let you know today."Heads were off that day and delivered to the machine shop, timing assy was delivered along with 2 gasket kits and 2 sensors mounted UNDER THE HEADS were ordered, just to be sure.They gave me a loaner (THANK YOU).Picked it up Thursday morning.Put 1300 miles on it in the last 2 weeks, flawless.They know their stuff.Thanks tons guys.
12:34 01 Mar 20
I have been using Perfection Automotive for years. Dave the owner is great. He is a straight shooter who always gives honest answers to what your vehicle needs, and will even warn you in advance about what is coming so you have time to prepare and aren't surprised. I won't take my vehicles anywhere else.
23:23 06 Feb 20
These guys know their stuff. I'll be taking all my vehicles to perfection
22:58 15 Jan 20
My wife and I have been taking our cars to perfection automotive for over 10 years and have referred countless friends and co-workers. Dave and his team have always been professional, honest, and do the repair right the first time. I have always appreciated never being pressured to do repair that wasn’t needed!
15:02 15 Dec 19
17:33 03 Dec 19
I can't put into words how appreciative of Perfection Automotive I am! I will say not only highly recommended for their honesty and performance but David and the staff treated me like their own family and have never met me before. I would give 100 stars if I could! I will do all of my business through them for now on.
20:47 25 Nov 19
To simply sum it up: TRUSTWORTHY, COMPETENT, and HELPFUL--or best mechanics ever! My family has been Perfection Automotive customers before I could even drive--and I have used them for over 20 years. Not only do they do great work, they help to educate you to be a better car owner and look out for you. Always feel as though my vehicle is in good hands.
12:08 04 Nov 19
14:46 13 Oct 19
I was 2 hours from home, in Sterling on business when a rusted brake line blew out on my pickup truck. Went down the list of shops nearby on Google and everybody was booked. I was actually recommended to this shop by another shop who was too busy to take on anymore work. Limped my truck to Perfection Automotive using only the parking brake. David and his men got my truck on the lift showed me the extent of the rusting lines. Got new brake lines all around. It’s a shame this shop is so far from my house or I’d have them fix all the rest of the junk I own. Thanks a lot David and the great tech that fixed my hoopty.
17:34 30 Sep 19
I cannot recommend the honesty and clear expectations that Dave and his team give when you car is "sick." I found them through word of mouth after a dealership gave me an astronomical quote (about $2,000). I took my car to Perfection, $500 later and a day later, my car was fixed! Honest mechanics are hard to find and you don't leave when you do which is why we are still customers almost 10 years later.
14:56 12 Aug 19
If you need service for your car, take it to Perfection Automotive. They are the friendliest, honest and most fairly priced repair shop that I have ever dealt with. Very easy to schedule an appointment and very convenient to drop off your vehicle. Thanks for the great experience!
02:08 30 Jul 19
17:26 07 Jul 19
18:35 29 Apr 19
19:27 17 Jul 18
These guys are the best. The absolute #1 best mechanic shop, especially in the Ashburn, Sterling, Herndon area. Barry, David and the crew always offer the best service, competitive prices and excellent work. I've been taking my 4Runner and minivan here for 3 years now and they've consistently impressed me with their honesty, pricing and customer service.If you live in Loudoun County or Fairfax county, you must give these guys a shot. They will not let you down. After years of struggling to find an honest mechanic shop I've finally found them. Cannot recommend them highly enough, particularly in comparison to VA Tire and Auto and all the others in the area who price jack you and leave you feeling taken advantage of.Thanks Perfection Auto, very much appreciate you guys!- Kirk Yamatani
01:38 23 Apr 18
23:53 06 Mar 18
Called them about replacing the clutch on my car and mounting 4 tires. They quoted me the best price by several hundred dollars. I dropped my car off on a Monday evening. Unfortunately the loaner car wasn't available, but they're a short walk from an Enterprise so I was able to get a cheap rental. My car was ready exactly when they said it would be and it runs perfectly now. I'll definitely take my car back to them when it needs major work again.
15:10 06 Dec 17
Perfection auto staff are well trained, very competent group of people. They have great work ethics and customer service in mind.I have been taking my vehicles for last 4 years and I will continue to work with in the future.Also, Barry is a very insightful service adviser..
12:32 25 Oct 17
They always do a great job and are not expensive.
13:46 07 Oct 17
Danny and Andrew know their stuff. Very good shop and the mechanics take great pride in the work that they do. If you ever need work done to a car or something fixed, this is the place to take it to, there's nowhere else I would trust my vehicles with other than here.
19:12 04 Oct 17
Danny is awesome!
11:37 03 Aug 17
Danny D. is the best mechanic!
11:09 27 Jun 17
02:16 02 Mar 17
Not the same shop it used to be. Been going here a few years for both mine and my wife's car and felt they were the most trusted shop in the area. Recently brought in my car because the clutch wasn't working and suspected it was the master cylinder. Barry called me and said that it was actually the clutch and that it'd be a $1600 best case (if the flywheel didn't also fail he said.) Never heard of a flywheel and clutch all of a sudden failing at the same time and had a bad feeling. So I took it home and pulled it apart myself and saw nothing wrong with either the clutch or flywheel. Looked at the master cylinder and it was clearly broken in nearly two pieces.Either the mechanic that looked at was extremely under-qualified and has no business working on anyone's car, or, they simply were trying to rip me off and have no business working on anyone's car.I'm not going to say the good reviews are fake because I easily would've given them praise for work they've done in the past, but it's definitely not the same shop anymore. I think they may have had staff changes because I haven't seen any of the same people working that I used to see on previous jobs. Obviously, we won't be bringing our cars back here again. If anyone knows of any good honest shops in the area, please post.
02:27 19 Feb 17
Fixed my car in no time.
21:02 26 Mar 16
I have to write this review anonymously but I took my car here for an oil and transmission fluid change a couple months ago. They recommended that I get my lower ball joints replaced for $420 and my steering rack bushing for $260.I checked with multiple other shops and apparently I didn't even need these.But at least I give them credit for not pressuring me to do these jobs.Oh yeah I almost forgot, they said they topped off all the fluids. When I went home to check all the fluids, I don't even think they did any of that! My brake fluid was close to minimum and everything else wasn't "topped" off.
15:47 15 Feb 16
In my entire life I've found only two mechanics I trust completely. This is one of them. I've been going to them for years, they are incredibly high quality, affordable, and incredibly honest. I've asked them to do work I thought I needed done and they've told me I didn't need to do it yet, where most mechanics would not only do the work anyway, but tell you that you need 3 other things as well.On top of that, they are incredibly nice people. Every time I'm in a rush and I take a car someplace other than this place, I regret it.
20:27 19 May 15
Shop is squared away - and all around user friendly.Will fix what needs to be fixed without taking you for a ride and estimating up things that dont need to be fixed.I will bring all my stuff here!
16:47 06 Feb 13
I'm SO glad we found these guys. They are friendly, professional, knowledgeable, and most important, they know what they're doing! David, Susan, Jason and team were incredibly helpful and understanding, and they fixed our issues without a problem. We finally found a trustworthy auto shop and will recommend them to everyone. Thank you, thank you, thank you!